WARRANTY
OFF ROAD PRODUCTS
Off Road Quads carry a 6 months main parts warranty if supplied fully built and tested. When supplied in kit form, the warranty will be 7 days on faulty parts Stomp racing bikes carry a Stomp 28 day main parts warranty. As most off road bikes are used for racing / track events, the warranty covers faulty parts only. Any part that is deemed faulty must be returned to us for inspection/ replacement. Please note that it is a condition of sale that the warranty is a RTB (return to base) warranty. This means that you have to return the item at your expense. In most cases you can just return the faulty part. However, if you need or want to return the complete Quad, this will be at your expense. Once received, we will repair or replace the faulty part and return to you at our expense. Should the part / quad be found not to be faulty, you will be charged for labour and the return cost.
RETURNS POLICY
Quads 4 Kids work in line with the
We recommend you use a Recorded Delivery Service that insures the goods when returning.
We will credit the price of the cancelled product, but if the item has already been despatched WE CANNOT REFUND DELIVERY COSTS, except if the reason for return is because of an error on our behalf or if a product is damaged, defective or of incorrect quantity then we will credit the delivery charge.
Returns other than above will incur a 20% handling charge which will be deducted from the refund given.
IF YOU ARE UNSURE ON WHICH BIKE TO PURCHASE, THEN PLEASE ASK. WE ARE HERE TO HELP AND ADVISE ON SUITABILITY ETC.
Please note, the following parts are not covered under the warranties:
Tyres, Chains, frames, batteries, cables, bearings, clutches, plastics, adjustments, general wear and tear, abuse, , lack of maintenance etc.
Also not covered :
Any vehicle used commercially, rented out, re sold by you or raced.
Defects caused by alterations or modifications.
Damage due to unreasonable use
Failure to carry out Pre Ride Inspections and/or correct servicing.
Buggy Mudguards / Brackets. These are designed for on road use only and must be taken off for off road use
SERVICING
With your new on road vehicle there is a recommended running in period of 300mls. During this period there are two recommended services as below. It is advised that the vehicle is not ridden above half revs for long periods of time for the initial 300mls. The first service is due around 150mls and the second around 600mls.
Daily Checks
Visual checks of nuts & bolts & tighten if necessary.
Weekly Checks
Check all visible nuts & bolts and all spokes if applicable.
Oil level
Tyre pressures
IF ANY NUTS & BOLTS PERSISTENTLY COME LOOSE PLEASE USE "LOCK TIGHT" TO SECURE
First Service at 150mls
Second Service at 600mls
Then 1800mls and every 1800mls thereafter.
Second hand vehicles are fully checked prior to sale and are covered by a 7 day warranty
